Frequently Ask Questions

Yes, we'd appreciate that! Referrals are an important aspect of our business. We appreciate the trust you put in us, and we promise to take care of your friends and family as well as we take care of you!

It helps to be well hydrated, so be sure to drink plenty of fluids the day before and day of your appointment.

That is totally up to you. The esthetician will occasionally ask a few questions, pertaining to your comfort level, and how you are feeling. Some people relax by talking while others prefer to have their sessions in silence. It's your massage – you get to decide if you want to talk to not. Often times, people will start out talking, then "drift away" as the session proceeds. Whatever helps you to relax the most is best.

To maintain a quiet and peaceful environment, we prefer you don't bring your children with you. We do recognize each situation is different so for further information, please call us. 717-607-7765

Don’t worry it happens all the time.

You’re never too young or too old to improve your skin.

No, but extractions can be a bit uncomfortable but nothing to cry over.

Every 4-6 weeks. We understand life gets in the way and you may not be able to get in as often as you like. In this case, we recommend getting a facial every season.

Call us! We can help customize something special for you. 717-607-7765

If you do not have an established skincare routine with a professional, we advice exfoliating 1-2 times a week.

Every 4-6 weeks.

For optimal results, it is recommended to undergo a series of Cryoskin facial sessions. Typically, a series of 5-10 sessions spaced out over several weeks can provide the best results in skin tightening, toning, and overall rejuvenation.

A warm shower is recommended. This will open up your pores and soften your skin for better hair removal. Do not apply any oils or lotions to your skin. Wear comfortable clothing for your appointment. Getting waxed while hungover or under the influence won’t make it better. For facial waxing, do not wear any makeup for the best results.

The hair needs to be ¼ inch long or as long as a grain of rice. If you were a frequent shaver, this means at least 2 weeks of growth from your last shave of the area.

It is recommended you come in 2-3 days in advance, especially if you are new to waxing, as people with very sensitive skin might incur slight redness or irritation. It will calm down in a day or so. Waxing removes hair from the root, which keeps your skin hair-free for around 2-3 weeks.

Absolutely! Tampons are encouraged and we work around it. Just be aware that you may be more sensitive during that time of the month.

Yes, you can! Waxing is completely safe and some women wax all the way up to their due date. Some expecting mothers experience heightened pain sensitivity during waxing due to hormonal changes. This is normal. Consult your physician for further questions before your wax.

DO NOT PICK AT THEM! Messing with them can cause infection and scarring. Being prone to ingrown hair is no fun. We offer treatments and take-home products to help prevent and minimize them. Keep in mind, waxing is not for everyone and not all will benefit from it. Some might need another form of hair removal to help ingrown hair depending on the person.

Consistency is key when it comes to waxing. Being consistent will allow your hairs to continue to grow back slowly and become thinner with each wax. It will keep your hairs' growth cycle on track and minimize ingrown hair because waxing is such an effective exfoliant.

No, we do not accept walk-in appointments. All massage appointments must be booked in advance. We do have last minute appointments available, but each massage requires an appointment booked online or by calling ahead.

Yes you can. But you must give a minimum of 24 hour notice of any cancellation to receive no charge. You will be charged half price if you contact us 3-12 hours before the appointment. If you contact us less than 3 hours before the appointment or no show, you will be charged full price

You will be charged full price and will not receive a refund.

If you arrive late, your session will be shortened in order to accommodate others whose appointments follow ours. Depending on how late you arrive, your esthetician will determine if there is enough time remaining to begin treatment. Regardless of the length of the treatment given, you will be responsible for the full session. Out of respect and consideration to your esthetician and our other clients, please plan accordingly and be on time.

Please arrive 10 to 15 minutes prior to your scheduled appointment time.

Yes, we ship all over the world. Shipping costs will apply and will be added at checkout. We run promotions at key times during the year, so stay tuned for exclusive deals.

If the package is marked as delivered it becomes the responsibility of the shipping carriers to assist with lost packages. Please notify us of the event so we can also be aware of any lost packages.